Description

The Data and Client Success Manager supports day-to-day data operations and sales fulfillment for a growing, fully remote team. The ideal candidate is both technical and sales-oriented. This role offers some flexibility: a more technical candidate will focus on coding and data systems (using Python, AWS, R), while a more sales-oriented candidate will focus on client outreach, order fulfillment, and business development.

You’ll collaborate closely with a technical team that can potentially provide front-end support (a user interface) as needed. The role is highly collaborative and involves regular communication with clients and internal teams. Experience or familiarity with Democratic politics is a plus.

Requirements

Duties and responsibilities:

Core Responsibilities

•       Respond promptly and professionally to client inquiries
•       Fulfill customer orders and maintain data accuracy
•       Identify opportunities to improve efficiency and client satisfaction
•       Ensure professionalism and accuracy when dealing with clients
•       Coordinate effectively with teammates

 Technical-focused Responsibilities

•       Use Python, R, and AWS to automate and optimize data processes
•       Troubleshoot data quality or process issues

 Sales-focused Responsibilities

•       Identify and contact potential new clients and business opportunities
•       Develop sales initiatives and implement retention/ reengagement practices

Qualifications:

•       Excellent written and verbal communication skills
•       Confident working in a fast-paced, fully remote environment
•       Strong proficiency in Microsoft Excel is required
•       Familiarity with or ability to learn QuickBooks and HelloSign
•       Knowledge or experience in Democratic politics is preferred